Terms and Conditions

Considering that TRIVELA SHOP sells Team Jerseys online, which are not original models from their national distributors; based on the customer’s interest in purchasing jerseys offered by TRIVELA SHOP on its sales channels; and considering that the product is shipped directly from other countries to the customer’s address, this contract aims to establish the general conditions of purchase for products and services for the customer on the TRIVELA SHOP website.

Confidentiality: TRIVELA SHOP is responsible for maintaining the confidentiality of all data and information provided by the customer during the purchase process.

Customer Service (SAC): The customer has access to this service to address any questions, requests, or complaints regarding their order or any content available on the website. The SAC can be contacted by phone, through a form on the website, or by sending an email to trivelashop@gmail.com, all of which are available under our "Customer Service" section. Please include your order number in all emails, and we will respond within 1 business day. Please note that our support is not available 24/7, and our emails are reviewed MONDAY TO FRIDAY, 9:00 AM to 5:00 PM